Saturday, April 18, 2009

Tips for Hiring Extraordinary Telesales Experts

By Jack Turner

Hiring outstanding telephone sales experts is absolutely vital in order to create success for your company. Talented telephone sales pros know how to increase your profits while creating a positive image for your business in the minds of customers. There are several things to think about when trying to hire telephone sales professionals.

The following are the six tips to keep in mind for hiring extraordinary telephone sales experts including: verifying the applicant's job experience, properly confirming their references, seeking qualified business referrals, interviewing them by phone, checking on their record of results and going with your gut.

The first tip for finding qualified telemarketers is to take the time to properly verify their job experience. You should never consider hiring inexperienced telephone sales people because this business is complex and takes a great deal of time and training to perfect the needed skills.

Tip number two to employing good telephone salespeople is to properly confirm their references. Their previous employer or client can let you know exactly how this candidate has been at achieving their sales goals and maintaining a professional image.

Strategy number three for finding qualified telemarketers is to seek qualified business referrals especially from other business owners in comparable fields. If you know a business that has achieved excellent results with their telesales pros, you should ask how they hired them so you can pursue the same method for finding competent telemarketer that get results for your business.

The fourth strategy for employing good telephone salespeople is to interview them by phone. This dialogue should be like a tryout for the position and you can even have candidates for the job do a sales call role-play to analyze their abilities.

The fifth key for finding qualified telemarketers is to verify their past results wherever possible. True powerhouse telephone sales people know their closing ratios and can easily give you their numbers, because a powerhousel knows how many dials it takes to make a sale.

The sixth and concluding tip to employing good telephone salespeople is to go with your gut. Talking to your prospective telemarketers over the telephone should give you a decent picture of the type of impact they will have on your customers and how they will characterize your business.

Taking these six tips for hiring successful telephone sales experts into consideration will allow you to find skilled powerhouse telemarketers that can greatly improve your sales figures. Finding gifted telephone sales pros to hire can be tough, but it is worth the trouble since they are so valuable. Realistically, they control the success of your business to a great extent.

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