Friday, August 28, 2015

Insurance Adjuster; They Are Either For You Or Against You

By Shawn Hunter


The business of insurance can be tricky and the processes overdrawn especially when you seek a claim after occurrence of a loss. This is a universal practice and even back here in our lovely township Shelby. But worry not as there are professionals that are versed with knowledge on handling cover claims. Such a professional is known as Insurance Adjuster. These are individuals trained to deal with and get the best possible amounts from insurers on behalf of the claimant.

For the many fields of insurance exist different types of adjusters. This because it is required that they be experts, with sufficient knowledge on these field. The reason being so as to help in determining the cause and extent of a loss and whether and how much should be paid as compensation. For instance in auto insurance, an adjuster will need to know all about vehicles including, car parts and driving rules. Other adjustors operate in fields such as bodily harm, property, medical etc.

Their core functions revolve around claims. As such, should they be contracted, they will get involved in each aspect and process in the claims making process. In more detail, when approached by a new client to help out in getting compensation this is what they do.

These will start off with the investigations. The expert carries this out to find out all the information relating to your cover claim and if you are eligible for a claim and how much the claim should be. To do this the adjuster will visit the accident scene and try to determine the cause of the accident and whether it was covered. To this end he/she might ask a questions to those involved in the accident, take photos etc.

Then after assessing that the loss is indeed covered in the cover contract, he will move to the next step. This being the negotiations. The intention here is to get as much in claims as possible. They will be motivated to do this by the fact that they are paid on commission arising from the amount you will be paid after making the claim. As such, adjusters must be super negotiators.

Empathy, competence and creativity are among the greatest qualities adjusters needs to be successful at their job. They need to empathize with the clients for their loss even as they explain to them their cover contract provisions. With training and the right qualifications, plus experience, these qualities become engrained in the adjustor.

And adjusters can work for the other side to. After suffering a loss, the insurer sends a staff adjustor. Worthy of a note is that he will represent the best interests of the insurer. A public adjustor might mitigate this. This because he will be working for you and ensure your best interests are also heard and the insurer fairly settles your claim according to what was agreed in the contract.

With this better understanding of the full scope of an adjustors duties and that they can actually work and fight for us. We need not view them as evil, or without a moral compass as we have before. When working for us, they can do us a world of good.




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