Sunday, February 16, 2014

Understanding Lean Six Sigma Healthcare

By Krystal Branch


People in the medical field are trying their best to improve the way things work so that they can enhance the quality of service offered to clients as well as control costs. By embracing lean six sigma healthcare projects they find it easier to nurture a culture in the organization that is focused to minimize problems and enhance service delivery to clients. Nonetheless, there are some crucial factors that are observed.

Quality customer service and satisfaction is of great importance to any health care facility. However, this is not just restricted to offering proper treatment but also involves other important services like availability of rooms, proper billing systems, open and transparent communication among other things. It becomes important to select projects that would bring about substantial improvements in service delivery.

Potential projects for health care organizations may be related directly to work-flow of the registration and billing systems and the clinical procedures of medication administration among others. All these activities are important and quite relevant but they cannot be improved all at one. In order to manage the changes well there is need to prioritize them accordingly depending on goals and objectives of a medical facility.

Choosing and identifying priority areas that need instantaneous upgrading is important; this means one has to take note of critical procedures that helps in identifying the key areas of priority. It is important that while you prioritize the required projects, you think about what is good for the customer and understanding of important quality aspects. The customer is not just the patient but anyone attached to the facility.

Also important is to understand the complexity of the nature of a problem. The higher the complication with measurable reaction variables, the higher the hope of the sigma assignments. Some may be can be solved by using appropriate tools needed to accelerate the process and which can be applied to cases that simply require direction and facilitation.

Typically, for proper selection of these projects to succeed, you should have particular input and output procedures going on. Among the common characteristics of these projects include visible benefits of the project to clients, alignment for crucial health care issues, well defined goals and achievable data and resources. Furthermore, there has to be substantial progress on project execution.

When an organization collects data, they should find out the problem which should result to a solution that is of benefit to the health care facility. You can think of simple projects that promise fast results and bring forth additional support that can thrust future projects to hire heights; time bound projects are more momentous and cost efficient. Things can even be more interesting when the projects are not controversial meaning the amount of resistance will be minimal compared.

Medical institutions should work on selection of practical lean six sigma healthcare projects that will bring measurable results and benefits to their organization. Depending on the needs and priorities of each organization, they must choose their projects well. This will bring about visible changes that will help provide the best services for their clients.




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