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Technological advances and the many opportunities offered by the internet have made it increasingly difficult to compete on a global scale. Only those that can provide superior service can hope to succeed. Clients and consumers have grown sophisticated and they have more choices than ever before. Superior communication systems is a key factor in staying competitive. When investigating business telephone solutions New Jersey companies are paying serious attention to the many benefits offered by VoIP systems.
VoIP has been around for some time but most large companies still make use of traditional PABX systems that rely on landlines. Over time, PABX systems offered more advanced features such as call holding, conference call facilities, voice mail and transfers of calls from one extension to another. The needs of modern businesses have changed, however, and it does not seem as if traditional systems will be able to service these needs.
One of the biggest disadvantages of PABX systems is the fact that they limit the mobility of users. In order to use the system or in order to receive a call, one has to be at a specific extension at a specific time and place. This means that the user cannot be reached the very moment that he leaves his desk. This can have a severely negative impact on the ability of employees to be where they are needed most.
Another big drawback of PABX is that they require a large capital investment. There has to be a separate installation at every site, branch and outlet and each of these installations need to be manned by a telephonist. Then there is the significant cost factor of ongoing maintenance and the cost of down time when the system malfunctions. All of these factors contribute to extremely high communications costs.
VoIP service providers claim that their systems overcome all the drawbacks of traditional systems and that they are able to offer their clients even more features. VoIP entails the use of the internet as a communications platform. There is no physical installation of equipment at every site or branch. The service provider hosts the platform and remains responsible for upgrades and maintenance.
Just the cost reduction promised by VoIP service providers are already good enough reason to consider a switch, but VoIP also offers superior features. Users still have access to all the features offered by PABX systems, but they also enjoy voice to email, voice to fax, video conferencing and other advanced features. Users also love the fact that they can use the system with a variety of smart devices such as smart phones, laptop computers and tablets.
Apart from the savings, the single biggest benefit cited by VoIP users is the fact that they provide users the freedom to be mobile. Because the system can be used from any location employees can be at the site where they can be most productive and where their services are most needed. This ability can have a significant impact upon the service quality offered by the user.
Consumers and clients are increasingly demanding. They want their suppliers to keep in touch and to service their needs quickly and efficiently. This can only be done through highly efficient communication systems and it looks as if the answer will be VoIP.
VoIP has been around for some time but most large companies still make use of traditional PABX systems that rely on landlines. Over time, PABX systems offered more advanced features such as call holding, conference call facilities, voice mail and transfers of calls from one extension to another. The needs of modern businesses have changed, however, and it does not seem as if traditional systems will be able to service these needs.
One of the biggest disadvantages of PABX systems is the fact that they limit the mobility of users. In order to use the system or in order to receive a call, one has to be at a specific extension at a specific time and place. This means that the user cannot be reached the very moment that he leaves his desk. This can have a severely negative impact on the ability of employees to be where they are needed most.
Another big drawback of PABX is that they require a large capital investment. There has to be a separate installation at every site, branch and outlet and each of these installations need to be manned by a telephonist. Then there is the significant cost factor of ongoing maintenance and the cost of down time when the system malfunctions. All of these factors contribute to extremely high communications costs.
VoIP service providers claim that their systems overcome all the drawbacks of traditional systems and that they are able to offer their clients even more features. VoIP entails the use of the internet as a communications platform. There is no physical installation of equipment at every site or branch. The service provider hosts the platform and remains responsible for upgrades and maintenance.
Just the cost reduction promised by VoIP service providers are already good enough reason to consider a switch, but VoIP also offers superior features. Users still have access to all the features offered by PABX systems, but they also enjoy voice to email, voice to fax, video conferencing and other advanced features. Users also love the fact that they can use the system with a variety of smart devices such as smart phones, laptop computers and tablets.
Apart from the savings, the single biggest benefit cited by VoIP users is the fact that they provide users the freedom to be mobile. Because the system can be used from any location employees can be at the site where they can be most productive and where their services are most needed. This ability can have a significant impact upon the service quality offered by the user.
Consumers and clients are increasingly demanding. They want their suppliers to keep in touch and to service their needs quickly and efficiently. This can only be done through highly efficient communication systems and it looks as if the answer will be VoIP.
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When you are searching for the facts about business telephone solutions New Jersey locals can visit our web pages online today. More details are available at http://www.novacomip.com/index.html now.
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