Monday, April 6, 2009

Six Methods for Hiring Top Telephone Sales Experts

By Tom Jones

Hiring extraordinary telesales professionals can make all the difference in creating success for your business. The right telesales staff will increase your profits and create a positive image about your business in the minds of customers. There are many things to keep in mind when looking to hire telephone salespeople.

The following are the six tips to keep in mind for hiring extraordinary telesales professionals including: verifying the applicant's job experience, properly confirming their references, seeking qualified business referrals, interviewing them by phone, checking on their record of results and going with your gut.

The first tip for finding qualified telemarketers is to take the time to properly verify their job experience. You should never consider hiring inexperienced telesales people because this business is complex and takes a great deal of time and training to perfect the needed skills.

Tip number two to employing good telephone salespeople is to properly confirm their references. Their previous employer or client can let you know exactly how this candidate has been at achieving their sales goals and maintaining a professional image.

Tip number three for finding qualified telemarketers is to seek qualified business referrals especially from other business owners in comparable fields. If you know a business that has achieved excellent results with their telesales pros, you should ask how they hired them so you can pursue the same method for finding competent telemarketer that get results for your business.

The fourth strategy for employing good telephone salespeople is to interview them by phone. This dialogue should be like a tryout for the position and you can even have candidates for the job do a sales call role-play to analyze their abilities.

Tip number five for finding qualified telemarketers is to validate their history of results if at all feasible. Bona fide professional telemarketers have their closing ratios memorized and can easily provide you with their sales numbers, because being an professional means knowing how many numbers they have to call before they make a sale.

The sixth and concluding tip to employing good telephone salespeople is to go with your gut. Talking to your prospective telemarketers over the telephone should give you a decent picture of the type of impact they will have on your customers and how they will characterize your business.

Extraordinary telesales professionals will help to increase your sales. Finding the right telesales pros to work for your business can be a challenge, but once you find them they are invaluable. In fact, they have the ability to determine the success or failure of your business.

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