Saturday, January 11, 2014

Hosted PBX - A Phone System Canada Businesses Can Depend On

By Marissa Velazquez


When it comes to choosing the right phone system Canada businesses have some great choices, like Hosted PBX systems. These communications services are Internet based and come with a wide variety of benefits. Here are just a few good things you will receive when you connect your communications to the cloud.

PBX stands for Private Branch Exchange and is similar to VOIP or voice over Internet protocol services. Instead of relying on a system of wires, relays, and equipment, your service accesses the Web. Web based communications are a new kind of technology and this technology brings many exciting features to your business that were not possible a few short years ago.

PBX communications systems provide your employees and staff with a kind of freedom that standard systems cannot offer. For example, because communications take place online there is no need to stay at the office. In fact, many workers can perform their tasks from the convenience and comfort of their homes. Your workforce can be mobile and no matter where they travel they can keep in contact and access all the information that they require.

If you are not concerned with cost cutting measures in the 21st Century, you could soon find yourself left in the dust of the competition. Cloud communication systems are cost effective and that is a major reason to consider them. You also have fewer headaches as you do not own the equipment. A standard communications network can be very expensive to install in your place of business. With VOIP services, you might be able to use most of your connections and simply change over.

With standard telephone systems you may need to pay extra for additional features. Cloud systems come with many features free or for minimal charges. For example, you may enjoy the benefits of three way or conference calls. You also receive voicemail, automated greetings, caller identification, call waiting, unlimited extensions, and much more.

If you are a smaller company you might have problems with customer service for your telephone system. This is not the case with high quality hosted PBX services. Whether you are a major Canadian corporation or a smaller business, you receive top quality customer service. These services are there when needed and can help you eliminate many problems associated with downtime.

Maybe you operate your own communications network. In time, you will need to update hardware, software, and other equipment. This can be a major undertaking and some kinds of hardware must be replaced periodically when it becomes outdated. PBX services supply important hardware and software that you need and take care of all upgrades for you.

When you think about using a quality PBX hosted phone system Canada businesses have much to benefit. There is no investment in special equipment and maintenance, and you receive low rates on important services like long distance. You enjoy a great deal of conveniences thanks to Internet based features, and do not need to change your current telephone numbers. This can save you money, as you will not have to change contact information for communications and advertising.




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