Tuesday, June 2, 2009

A Virtual Phone System Makes Your Business Shine

By Caressa Waechter

In today's economy, small businesses need to save money in any way possible. Cutting back on the number of employees they have is one way to accomplish this. A virtual phone system gives you all the benefits of a receptionist without the salary costs.

In addition to reducing costs, there are many other advantages to a virtual phone system. It will give your customers the sense that they are dealing with professional, well run office. When a customer calls in, they do not have to wait to be attended to. The system answers all calls promptly and transfers immediately.

When getting started, you may keep your company's existing phone number or use one provided by the phone system. Once a customer has connected to the system by calling your phone number, they will be given a list of options that you can customize to fit your needs. Once the customer has made their choice they will be transferred immediately.

Many people are aware of virtual receptionists, but they may not know of the other advantages of a virtual phone system. It can take messages and organize them by person they are directed to or by subject. It can also be set up to forward calls to other numbers, even your cell phone. Best of all it can do all this using the phones that you already have so there is no need to spend money on additional equipment.

A virtual phone system can offer you and your company many advantages. A virtual receptionist will please you customers while protecting your bottom line. It will allow your business to expand and grow without the need to bring on new employees.

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