Monday, July 6, 2009

Programme Management with MSP

By Rob Llewellyn

Before I delve deeper into the subject of programme management allow me to clarify what a programme is and what a project is. The reason for this is because I have seen these two words used so interchangeably across many organisations in many countries with people calling a project a programme and vice versa.

A programme is a flexible and temporary organisation which is created to direct, coordinate and oversee the implementation of a set of related projects in an effort to deliver benefits and outcomes related to the strategic objectives of the organisation.

A project is also a temporary organisation which will deliver one or more outputs in accordance with a specific business case.

Projects are designed to create outputs and Programmes are designed to create outcomes, and programme management does not replace the need for competent project managers. A programme should act as an umbrella under which projects can be coordinated and then integrated to deliver an outcome which is the sum of the projects' parts.

The UK Office of Government Commerce (OGC) has a framework callde 'Managing Successful Programmes' (MSP). The MSP framework provides proven programme management best practice for successfully delivering transformational change.

Organisations which have embraced MSP have enjoyed the benefits of transforming themselves successfully as opposed to being amongst those that suffer painful or failed transformation.

Nowadays, more and more C-level executives are recognising programme management as a powerful tool, which can, facilitate 'successful' transformation programmes as opposed to ugly monsters that get out of control and wreak havoc within the organisation.

Programme management aligns corporate strategy, business-as-usual and the delivery mechanism for change. These are three vital elements which must align if transformation is to be successful.

MSP principles represent success factors that underpin the likelihood of successful transformational programmes. These principles have been derived from lessons learned in both the private and public sectors.

Positioned within the seven principles are nine governance themes which help put in place the right leadership, delivery team, organisation structures, controls and control information to optimise the likelihood of delivering the planned outcomes and benefits.

Then finally comes the transformational flow which provides a path through the programme lifecycle from conception to closure.

If you're still asking 'why should I use programme management?' consider the fact that most organisations are likely to fail to deliver change successfully if there is:

- a lack of board-level support

- poor leadership

- an unrealistic expectation of the organisational capability and capacity

- insufficient focus on benefits

- a vague picture of the future capability

- a very poorly defined/communicated vision

- lack of desire to change the organisation's culture

- a lack of stakeholder engagement

MSP provides a structured framework which can help organisations avoid these pitfalls and achieve their goals.

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